A practice receptionist on the phone at the front desk
An empty waiting room
A practitioner focused on their screen, filling in a consultation file
A smiling practitioner listening to a patient during a consultation
A smiling receptionist welcoming a patient at the front desk
Clara, the Doctinum assistant
Ms Rivière
09:12 · reschedule
Léa Marchand
09:13 · first visit
Missed call
09:15 · unknown number
Verdier practice
09:16 · colleague
Booking online has become effortless
Appointments are easily forgotten
Reminder texts go unread
A file to open and fill in
Medical history to collect during the consultation
Minutes taken away from the conversation
On your website and over the phone
Available seven days a week
Around the clock
Greets and informs
Screens and directs to the right appointment
Collects the information
Prepares the consultation file
Calls ahead to confirm the appointment
Better informed patients
More engaged
Fewer no-shows
More qualified appointments
A happier practice
Better care for patients
0minutes saved on every consultation

Is your front desk overwhelmed?

No-shows that cost you

Time spent filling in the consultation file for every new patient

Meet Clara, your AI assistant

Better care during the consultation

A front desk that is available and at ease

The AI assistant that turns patient contact into reputation

It greets patients, screens their reasons for calling, gathers the information and prepares the file before the consultation even begins — including when the practice is closed.

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So how does it go in your practice?

Twenty minutes to watch Clara handle a real call, with your own consultation types and your own calendar.

  • GDPR compliant
  • HDS-secured health data
  • AI Act · AI fit for healthcare

How it works

A conversation before the consultation.

On your website, at any hour, the assistant leads the exchange: by voice, in writing or on screen, as the patient prefers.

Harmonie Clinic
Practice assistant

Hello, I am the practice assistant. What brings you in today?

Ask my questionsExplore the proceduresPrepare my consultation
Talk now
  1. 01A patient visits the website or calls the practice outside opening hours.

The Doctinum solution

AI at the service of your patients and your teams.

Doctinum automates, assists and smooths patient reception on your website and over the phone.

  • Inbound callshandled intelligently
  • Pre-consultationassisted
  • Reminders & confirmationsautomated
Clara, the Doctinum assistant
  • Appointmentsoptimised
  • Patient file summary
  • Patient follow-uppersonalised

Concrete results

More time for what matters.

  • −70%

    administrative time

  • −35%

    missed appointments

  • +25%

    appointment capacity

  • +30%

    patient satisfaction

In action

An experience designed for your patients.

  • Natural conversation
  • Instant answers
  • Available 24/7
Dr. Marc BlanchardCardiologist
« Doctinum changed how we work. Our teams are freed up and our patients are better supported. »
Clara, the Doctinum assistant

See how Doctinum can make your work easier

Twenty minutes to watch Clara handle a real call, with your own consultation types and your own calendar.