Configurable protocols
Call scenarios are defined from existing protocols or questionnaires.
Offering in preparation, open to pilot partnerships.

Easily and securely integrate a structured voice channel via API without worrying about call, conversation, or data extraction issues
Digital solutions today enable patient follow-up via apps or questionnaires. But patient engagement remains difficult to maintain over time.
Digital questionnaires frequently remain uncompleted.
Teams must manually follow up with patients.
Information comes through different channels.
Some patients use apps or portals infrequently.
A follow-up protocol is only effective if patients actually respond.
Call scenarios are defined from existing protocols or questionnaires.
Each interaction is historized and structured over time.
The system acts as an organizational tool supervised by teams.

If your platform already uses patient questionnaires (PROMS, ePRO, self-assessments, follow-up questionnaires), they can be transformed into structured voice call protocols. Responses are then sent back to your system as structured data.

The infrastructure can be integrated via API and webhooks. Your platform retains product logic and receives structured data.
api/public/v1/patients{
"workspace_id": "ws_123",
"first_name": "Marie",
"last_name": "Dupont",
"phone": "+33612345678"
}api/public/v1/follow-up{
"patient_id": "pat_456",
"agent_id": "agent_789"
}Webhook JSONResponse:
{
"call_id": "call_abc",
"patient_id": "pat_456",
"responses": [
{
"question": "Pain (0-10)",
"answer": "3"
}
]
}Remote patient follow-up.
Post-hospitalization follow-up.
Longitudinal patient data collection.
Complement digital interactions.
Regular patient engagement.
Security & framework
An operational foundation designed for pathway continuity, clinical supervision, and compliant usage.
| Data protection | Explicit consent and full logging. |
| Secure hosting | Infrastructure aligned with applicable healthcare requirements. |
| Traceability | Structured and exportable history. |
| Clear regulatory positioning | A supervised organizational tool, with no autonomous medical decision-making. |
Get started
Let's discuss integration possibilities with your solution.
