Our vision

Giving a voice to the entire patient journey.

Doctinum is building the conversational trust layer of the care journey. We start where the pain is sharpest and deployment fastest, the front desk and pre-consultation of private practices, then extend the same technology across the whole journey.

40–50%
patients lost to follow-up in clinical studies
4
clinical infrastructure engines built

"Le patient doit venir à l'outil." C'est précisément la limite structurelle que nous résolvons.

Doctinum · Thèse fondatrice

The real problem

A structural incompatibility

This is not an engagement problem. Patients are not unmotivated. It is a structural incompatibility between the channel and the clinical constraint.

Apps assume an action capacity that post-chemo, post-operative state, or simply fragility makes impossible. Reliable follow-up cannot rely on patient motivation.

40–50%average lost-to-follow-up · Kyte et al., 2016
01
Clinical state
Opening an app, navigating, checking, the cognitive load is incompatible with post-chemo or post-operative state.
02
Digital literacy
Elderly, low-digital, fragile populations are structurally excluded from the app channel.
03
Passive engagement required
The app waits for the patient to come. Reliable follow-up requires a channel that goes to them.

Under the hood

Four engines. Not just a voice bot.

Integrating a conversational assistant is trivial. Building an infrastructure that withstands real clinical constraints, identity, protocol, structured data, longitudinal continuity, is a specialized engineering problem. This is the barrier we have crossed.

01
Identity & consent

Patient verification before collection, anti-impersonation, native GDPR traceability.

02
Call orchestration

No-answers, voicemails, third parties online, human escalation, complete auditable log.

03
Protocol fidelity

Maintaining clinical logic under conversational deviation, knowledge base configured by clinician.

04
Structured data

Clean clinical extraction, threshold alerts, HL7 FHIR export, not transcription.

Our convictions

What we deeply believe

On the channel

Voice is the only universal channel. It requires no account, no app, no digital mastery. It is the only channel that goes to the patient, not the reverse.

On the technical barrier

Clinically reliable voice is not a design problem. It is an engineering problem. The barrier is there, it is our advantage.

On positioning

We do not replace platforms. We are the voice layer they don't have, and building it in-house would cost them 12 months of R&D.

On timing

Multimodal voice LLMs have reached a maturity level and cost that finally make reliable clinical voice infrastructure possible. The window opens now.

Our trajectory

Three horizons.

Today
The front desk and pre-consultation
The multimodal assistant for aesthetic surgery and medicine practices. Outside the medical device framework by design: it understands, collects, and reports back. The practitioner decides.
Not a medical deviceAesthetic practices
Tomorrow
The full journey, across every channel
Booking, pre-procedure, post-operative follow-up. Web, phone, SMS, app. Voice and telephone bring back into the journey the patients that apps leave behind: older, less connected, precisely those who need the most vigilance. Protocols defined by the team, structured calls, data returned, supervised alerts.
Web, phone, SMSSupervised alerts
Next
Certified clinical follow-up
Our architecture is designed for medical device certification. It will activate the clinical module, pre-triage, post-operative monitoring, warning signal detection, and open up integration with clinics, hospitals, and existing patient follow-up applications, along with access to the reimbursed remote medical monitoring framework.
MD certificationReimbursed remote monitoring

A conversation, not a pitch.

If our reasoning interests you, or if you think it is wrong, we want to hear it.

Publishers & API